New: Collection System Maintenance Grade 1 Exam Blueprint Now Available

TCP has developed a new Collection System Maintenance Grade 1 Exam Blueprint and Suggested References for the new exam starting July 1, 2019.
This is a new certification publication that is intended to help CSM Grade 1 exam candidates understand the exam content and the job role being tested. The Exam Blueprint offers a description of the exam content outline and suggested references to help target studying.

We appreciate the feedback from over 240 CSM certificate holders so we can update these exams to reflect what workers need to know now. Thank you to the hard work of the volunteer CSM Subject Matter Experts who reviewed the exams. If you have any questions, please contact Certification Project Manager Lydia Guerra at You can find out more about CWEA’s certification program in general at

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